Marketing and Customer Retention Coordinator Full Time NEW

Job Type: Full-Time, Permanent
Job Title: Marketing and Customer Retention Coordinator
Start Date of Employment: As soon as possible Language of work: English
Position Available: 1
NOC Code: 11202 – Professional occupations in advertising, marketing and public relations
Wage: $38.50 per hour
Hours: 30 hours per week; evening hours
Business name: 8948135 Canada Inc Business operating name: Kors Tire
Job Address: 1418 Hunter Court, Kelowna, BC
Website: korstire.ca
Kors Tire is seeking a motivated and organized Marketing and Customer Retention Coordinator to promote our tire products and services, attract new customers, and encourage repeat business. The successful candidate will develop seasonal marketing campaigns, coordinate promotional activities, and analyze customer data and campaign results to support business growth.
Key Duties and Responsibilities:
• Assess Kors Tire’s product range, tire services, target customers, and seasonal demand to determine marketing and advertising priorities.
• Research customer preferences, purchasing trends, and competitor promotions, and recommend strategies to attract new customers and increase repeat business.
• Develop and implement marketing campaigns for seasonal tire sales, tire changeovers, wheel balancing, and the company’s pre-order pricing program.
• Prepare promotional content for email newsletters, social media, website updates, and printed advertising materials.
• Develop targeted customer retention campaigns using customer purchase history, service interests, and responses to previous promotions.
• Maintain accurate contact databases and organize interaction records to support targeted marketing communications and audience analysis.
• Coordinate project schedules, track milestones and deliverables, and facilitate approvals across teams to ensure timely delivery of promotional activities.
• Organize and analyze feedback records to recommend improvements to marketing messages and promotional strategies. Prepare reports, communicate progress to management, using reporting tools
• Coordinate community outreach activities and develop promotional partnerships to increase awareness of Kors Tire’s products and services.
• Develop and maintain Kors Tire’s social media accounts, review content for accuracy and consistent messaging, and monitor and respond to customer reviews and testimonials.
• Measure campaign effectiveness by analyzing promotional spending, customer responses, website activity, bookings, and sales conversions.
• Respond to prospective customers’ questions about advertised promotions through various communication channels, provide campaign information, and gather feedback to improve promotional messaging.

Job Requirements:
• A university degree or college diploma in marketing, communications, public relations, business, social sciences, or a related discipline is usually required.
• Experience in marketing, communications, community outreach, stakeholder engagement, or related project coordination is an asset.
• Experience coordinating projects, maintaining databases, analyzing data, and preparing reports is an asset.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office, particularly Excel, and familiarity with digital communication and reporting tools.
• Strong organizational, analytical, and problem-solving skills.

How to Apply:
Please forward your résumé and cover letter to: [email protected] Only candidates selected for an interview will be contacted

Tagged as: campaign coordination, customer retention, digital marketing, email marketing, market research, marketing analytics, microsoft excel, social media management