User Support Technician Full Time

Responsibilities
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with the computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Requirements:
Bachelor’s Degree in a related field
Related experience is preferred but not required
Should have some knowledge of the Internet and Wireless Networks