Sales Administrator Full Time

We are seeking a detail-oriented and organized Sales Administrator to join our team at Humberview Trucks. As a Sales Administrator, you will play a crucial role in assisting the sales department with sales inquiries, data entry, licensing vehicles, inventory, and accounts receivable.
Reporting directly to the Sales Manager, the primary function of the position is to provide support within the sales department in accordance with established protocols.

• Answer incoming customer communications and provide excellent customer service by answering inquiries, directing calls, providing sales information and assisting customers with their needs.
• Ensure all necessary paperwork, including NVIS, inspection reports, invoices, Delay Warranty Start requests and licensing paperwork, are properly filled out and filed. Aid the sales team by preparing sales documents, arranging paperwork for vehicle deliveries, and assisting with customer inquiries.
• Check-in and inspect newly arrived vehicles, verifying accuracy of make, model, VIN, and condition.
• Draft emails, letters, and other forms of communication as needed for customers, suppliers, and internal staff.
• Input and update vehicle details, customer information, and sales data into CDK Drive.
• Assist in keeping track of vehicle inventory, ensuring accuracy in records and availability for potential buyers.
• Collaborate with the service department to address any pre-sale maintenance needs for newly arrived vehicles.
• Managing the process of photographing vehicles for AutoTrader.com listings.
• Coordinate appointments for vehicle deliveries, test drives, and sales meetings.
• Performing general office tasks, such as filing, faxing, and photocopying and assist in basic troubleshooting of office equipment.
• Contact and follow up with Accounts Receivables customers to maintain aging.
• Process, record and track invoices for payment using CDK Drive and assist in basic financial tasks such as processing credit card payments and cheques on CDK Drive.
• Vehicle Management of new and used vehicles (tag and organize keys, assign stock numbers and input technical and accounting data in CDK Drive).
• Maintain communication with suppliers and service providers, managing orders for office supplies and other dealership needs.
• Oversee the organization of vehicles in the dealership’s lot maximizing space and accessibility.
• Participate in sales and marketing strategies, promotions, and events to drive future growth.
• Other duties as assigned by management.