Restaurant Supervisor Full Time

ABOUT US
Gyubee Japanese Grill is an all-you-can-eat Japanese barbecue restaurant that offers quality, fresh ingredients, with a goal of reminding each other to unwind and savour the flavours and aromas of good food. Guests enjoy an interactive dining experience, grilling their selections to perfection right at their table. With a warm ambiance and a commitment to excellence, Gyubee Japanese Grill creates the perfect setting for memorable meals shared with friends and family.
Gyubee Japanese Grill is currently seeking a permanent, full-time Restaurant Supervisor to join our team at 95 York St, Ottawa, ON K1N 5T2. We welcome passionate, dedicated individuals who love great food and exceptional service, and we offer a supportive environment, opportunities for growth, and a team culture that values quality and teamwork.
JOB RESPONSIBILITIES
• Supervising and coordinating the activities of food service staff, including food preparation, portioning, and serving.
• Establishing and maintaining staff work schedules and shift assignments to ensure efficient operations.
• Training new employees in job duties, food handling procedures, sanitation protocols, and workplace safety.
• Estimating and ordering food ingredients and supplies based on inventory levels and business demand.
• Monitoring food quality, portion sizes, and service standards to ensure compliance with company policies and government regulations.
• Handling customer inquiries, complaints, and special requests professionally to enhance customer satisfaction.
• Preparing and maintaining operational records, such as sales reports, work schedules, and inventory logs.
• Preparing and verifying food order summaries and ensuring timely communication with kitchen staff.
• Supervising and ensuring the accurate assembly of food trays, takeout orders, and catering services.
• Enforcing hygiene, health, and safety regulations to maintain a clean and safe working environment.
REQUIREMENTS
• Education: High school diploma and official transcripts (secondary school) required
• Experience: 1 year of restaurant/food service experience (supervisory experience is an asset)
• Fluent in English with strong communication skill, and ability to lead a team in a busy environment
• Ability to work evenings, weekends, and holidays as needed
• Reliable, organized, and customer-service focused
• Work must be completed in person at the restaurant

EXPERIENCE AND SPECIALIZATION
• Computer and technology knowledge: MS Office
• Security and safety: Criminal record check

COMPENSATION
• Hourly wage: $36.50
• Hours: 30 -40 hours per week
• Employment type: Permanent, full-time

HOW TO APPLY
Please send your resume to: [email protected]
(Subject line: Restaurant Supervisor – Gyubee Japanese Grill)