Restaurant Assistant Manager Full Time

1. Operations Management
Assist in managing day-to-day store operations
Ensure compliance with food safety and hygiene standards
Open and/or close the restaurant as scheduled
Monitor inventory levels and coordinate ordering supplies
2. Team Leadership
Supervise team members during shifts
Assist in hiring, training, and coaching staff
Ensure proper staff scheduling and coverage
Address and resolve staff issues or conflicts professionally
3. Customer Service
Provide exceptional customer service and handle customer complaints or concerns
Ensure staff follows Tim Hortons customer service standards
Lead by example during busy periods
4. Sales & Financial Accountability
Assist with achieving sales targets and cost control
Handle cash and balance drawers as required
Monitor labor costs and reduce waste to meet budget goals
5. Health & Safety Compliance
Ensure employees follow health and safety regulations
Conduct regular cleanliness and maintenance checks
Complete and maintain necessary logs or reports
6. Reporting & Communication
Report to the Store Manager or General Manager
Communicate daily operations updates to team and management
Help implement new initiatives or procedures from corporate
Education/Experience Requirements
Must possess the ability to work well with a team as well as the public.
Must possess skills to be able to handle a fast paced, demanding food service environment. Must be flexible and possess the education and life skills to be trained adequately according to company policies, procedures and guidelines.
Must be able to properly articulate the English language, CLB 5.
Must have previous experience in the Food and Beverage Industry in a supervisor role.
Experience at Tim Hortons is an asset but is not required.
No formal degree of education is required.