Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
2 years to less than 3 years
Work setting
Computer hardware or software retailer/wholesaler
Startup company
Help desk
Construction company
General office
Office building
Responsibilities
Tasks
Consult user guides, technical manuals and other documents to research and implement solutions
Participate in the redesign of applications and other software
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Experience and specialization
Computer and technology knowledge
IBM AS/400
Internet
Servers
Desktop applications
File management software
Presentation software
Communication software
3D graphic software
Software development
Quick Books
Spreadsheet
Area of work experience
Quality assurance or control
Area of specialization
Project management
Additional information
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Sitting
Benefits
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
As per collective agreement