Medical Administrative Assistant Full Time

Job Summary:

We are seeking a detail-oriented and organized Medical Administrative Assistant to support daily operations in a fast-paced medical clinic. The ideal candidate will manage administrative duties, coordinate patient services, and ensure efficient communication between patients, healthcare providers, and staff.

Key Responsibilities:
Schedule and confirm medical appointments and maintain physicians’ calendars
Greet patients and visitors, and direct them to appropriate services
Maintain and update patient records (electronic and paper files) with accuracy and confidentiality
Process medical billing, insurance claims, and payments
Answer and respond to phone calls, emails, and other inquiries professionally
Prepare medical reports, correspondence, and documents as required
Coordinate referrals, lab tests, and diagnostic procedures
Order and maintain office and medical supplies inventory
Ensure compliance with healthcare regulations and privacy laws
Assist healthcare professionals with administrative support as needed

Employment Requirements:
Completion of secondary school (high school diploma required)
Completion of a medical administrative assistant program or equivalent experience is an asset
Previous experience in a medical office or clinic setting preferred
Knowledge of medical terminology and healthcare billing procedures
Proficiency in MS Office (Word, Excel, Outlook) and electronic medical record (EMR) systems
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Ability to maintain patient confidentiality and professionalism

Work Conditions and Physical Capabilities:
Fast-paced environment with tight deadlines
Attention to detail and accuracy is critical
Ability to sit for extended periods and perform repetitive tasks

Personal Suitability:
Client-focused and reliable
Team player with strong initiative
Organized and dependable
Ability to handle sensitive information with discretion