Front Desk
• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment.
Front Desk Night Audit
· Auditing, balancing, and verifying daily revenue documentation
· Managing the hotel’s inventory of reservations, room assignments, and vacancies
· Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information
· Answering phones, scheduling wake-up calls, and assisting with reservation requests
· Responding to guest inquiries, complaints, and concerns
· Balancing cash drawers, record errors, and reconcile receipts
· Promoting hotel services and features
Job Types: Part-time, Full-time
Benefits:
• Dental care
• Life insurance
• Limited Staff Accommodation
• Relocation Assistance