Are you a natural leader with a passion for delivering exceptional customer experiences? We’re looking for a dynamic and motivated Customer Service Supervisor to guide our team to new heights. In this role, you’ll inspire and empower a talented group of customer service professionals, ensuring they have the tools and support they need to exceed customer expectations. If you’re ready to make a difference and thrive in a fast-paced environment, we want to hear from you!
Duties/Responsibilities:
• Greet customers in a friendly and professional manner
• Answer customer questions and ensure customers leave satisfied
• Attending customers in person/over the phone and resolving customer complaints
• Train and supervise cashiers
• Co-ordinate and schedule the activities of the cashiers
• Review accuracy of work of cashiers and provide additional training and support as needed
• Help cashiers in resolving problems and completing work
• Maintain specified inventory and order merchandise
• Ensure the visual standards and image of the department are maintained, such as store displays, signage and cleanliness
• Authorize payments and return of merchandise
• Make recommendations to management concerning staff and improvement of procedures
• Other duties as assigned
Terms of Employment: Permanent Full-Time (40 hours/week)
Positions Available: 3
Wage/Salary: $21.00/hour – $24.00/hour (Based on Experience)
Benefits: After completing the 3 month probationary period, employees are enrolled in our Group Benefits which include Medical & Dental Benefits, Long Term Disability, Employee Assistance Program, Maple Program and access to our staff only gym. Additionally, employees receive a 10% discount at Fresh Market Foods and a 30% Discount at Your Dollar Store with More. After 1 year of employment, employees are eligible to enroll in our Group RRSP program.
Education: Completion of high school or equivalent combination of education and experience
Work Experience: 1 year experience
Language of Work: English (Bilingual – French/English is an asset)
Transportation: Fresh Market Foods will pay for the one-time round-trip transportation costs of the successful candidate to our location and back to the successful candidates permanent residence at the end of the applicable work period.
Apply with Resume to:
Liz Ward, Human Resources Manager
In Store: 79 Queen Street; Sioux Lookout, ON
Email: [email protected]
Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process.