Service Advisor Full Time

Job Summary:
Dland Auto Service Ltd., located at 10364 60Ave. NW Edmonton, is a one-stop auto service center with complete facilities and provides complete maintenance and service for all models of the brands. We invite applications for the position of Service Advisor. If you’re a hard working person, punctual, and reliable who can easily work alone and in the team when needed, then we are looking for you! Join our team in Edmonton today! 

Start Date: 
As soon as possible 

Position: 
Full Time/Permanent 
Vacancies:
1 vacancy

Wage:
35.50 hourly

Hours: 
40 per week, Day, Weekend, Overtime, On Call, Early Morning maybe required

Language: 
English 

Benefits:
Health benefits
Health care plan

Other benefits:
Free parking available
Learning/training paid by employer

Duties & Responsibilities:
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Address customers’ complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and • complaints in the delivery of meaningful information and services.
• Receive and log complaints
• Receive credit and employment applications
• Receive payments
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Answer clients’ inquiries and provide information
• Consult with clients after sale to provide ongoing support

Education:
Secondary (high) school graduation certificate

Experience:
2 years to less than 3 years

Workplace information:
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Urban area
Willing to relocate
Automobile repair services

Computer and technology knowledge:
Internet
MS Excel
MS Outlook
MS Word
MS PowerPoint
MS Office
Social Media

Additional information:
Security and safety
Criminal record check
Driver’s validity licence check
Driving record check (abstract)

Transportation/travel information:
Own vehicle
Valid driver’s licence

Work conditions and physical capabilities:
Attention to detail
Fast-paced environment
Work under pressure
Bending, crouching, kneeling
Standing for extended periods
Walking

Personal suitability:
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player
Initiative
Ability to multitask
Dependability
Honesty
Quick learner

How to apply
By email
[email protected]

No personal drop offs please.
No walk ins and personal calls please.