Customer Service Assistant Full Time

Wage: $25/hour

Term: Full-time, 30-40 hours per week.

Start Date: As soon as possible

Schedule: Day, Early Morning, Evening, Flexible Hours, Morning

Vacancies: 1

Location: 540 Kitasoo RdKlemtu, BC V0T 1L0

Work Setting: Rural Area, on site

Education : Secondary (high) school graduation certificate

Responsibilities:

Answer written and oral inquiries
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Receive and log complaints
Explain procedures, risks and benefits to clients
Maintain and manage digital database
Answer clients’ inquiries and provide information

Computer and technology knowledge:

MS Excel
MS Word
MS PowerPoint
MS Office

Work conditions and physical capabilities:

Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks

Personal suitability:

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Dependability
Quick learner
Accountability
Interpersonal awareness
Creativity

Benefits:

Dental plan
Disability benefits
Health care plan
Vision care benefits