Client Order Specialist, Mississauga, ON

Client Order Specialist, Mississauga, ON

Intertek is searching for a Client Order Specialist to join our Electrical team in our Mississauga, Ontario, Canada (Toronto) office.  This is a fantastic opportunity to grow a versatile career in Finance Support!

Intertek’s Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment. Intertek’s global network of laboratories employs world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients’ expectations and helps to clear a path for their product’s success.

We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Client Order Specialist position is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met. This requires integrity, as well as a keen understanding of Intertek systems including iConnect, Phoenix, PeopleSoft, and EPF. 

Salary & Benefits Information

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.  

When working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, Registered Retirement Savings Plan (RRSP) with company match, generous vacation/sick time (PTO), tuition reimbursement and more. Intertek employees are eligible for a variety of benefits including paid holidays.

What you’ll do:

• Validate all documentation submitted by client

• Act as a liaison between Customer, Account Manager, and Operations, as needed
• Process orders across all Intertek systems
• Research and assist with resolving account problems
• Manage new and existing client accounts 
• Use financial tools available to determine clients’ credit worthiness and status
• Create Intercompany projects
• Assist with resolution of invoicing issues, as necessary
• Create deposit invoices and submitting internal match payments
• Perform other work as required

This position outline is a general guideline and does not represent all encompassing details.  The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

• High school diploma, GED or associates degree
• 2+ years data entry experience
• Proficiency in Microsoft software applications including Outlook, Word, and Excel
• Performs with a high level of attention to detail and be able to effectively prioritize and organize workload, with efficient time management
• Resolution oriented
• Must be customer focused and quality driven
• Excellent written and oral communication skills, including the ability to effectively interface with both internal and external clients via telephone and email
• Thrives in a fast-paced, multi-task environment multi-tasking environment with shifting priorities and demanding deadlines
• Strong organizational and time management skills
• Ability to work independently and problem solve effectively
• Must have proactive and positive attitude
• Must be team oriented
• Model Intertek’s 10X Energies at all times within the work place, practicing business the right way.
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work.
• Must possess the fundamental technical and administrative skills required to perform the job duties

Preferred Requirements & Qualifications

• Previous CRM and web-based computer program experience.

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with Disabilities, who would like to request accommodation, or who need assistance applying, please email [email protected]

Please apply online at Intertek Canada Careers (oraclecloud.com)

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume. 

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